Buy and sell pre-owned
medical equipment
online
Using our easy-to-use 4-step wizard, the device is posted onto the marketplace by the seller. This form asks for everything we need to list your product, so it’s important to fill out as much data as possible, including high quality images.
Once the invoice has been issued, the buyer will pay a 10% deposit to Lasertrade. Once received, the seller will organise a Quality Assurance (QA) check with the manufacturer, or a certified engineer. Once the check is complete, and any repairs required made, the seller will upload the final report for review to confirm that the device is ready to be shipped.
When the buy receives the device and confirms delivery, there is a 7 day warranty period allowing for returns and refunds if something is not right with the device. This will be paid at the seller’s cost but cannot be used as a change of mind return.
The deposit is non-refundable if the buyer pulls out of the sale. However, the deposit will be refunded if sale is cancelled due to seller causes, e.g. machine is irreparable or refuses to pay for repairs or refuses to pay for QA check.
Shipping is charged at cost to the buyer from the final destination point. This means if a device needs to be shipped to a manufacturer/engineer, the seller will pay, as part of the QA check, the shipping costs to the manufacturer/engineer. Shipping for all directions will be organised by Lasertrade.
The seller is responsible for organising the QA check from a pre-approved manufacturer/engineer that they have used previously on the device and absorbing all costs. If the manufacturer/engineer is unknown to Lasertrade, verification will need to be performed by Lasertrade
The seller is responsible for all shipping costs for a QA check to manufacturer/engineer. If assistance is required to ship the device to the manufacturer/engineer, Lasertrade will organise shipping at cost to the seller with payment upfront required.
If repairs are required on the device, the seller must pay for these through the manufacturer/engineer to get a valid report. If the seller refuses to repair device for any reason, the sale will be void and the seller will need to pay any costs incurred. In this case, the buyer will receive a refund on the deposit.
Once the buyer has received the device, they have 7 days to ensure that it is working as expected, and if there are issues, they are liable to ask for a refund. The refund process will be managed by Lasertrade. Any claims made after 7 days will not be refunded.
For further information see our terms and conditions.